At The Smith Firm, we understand how important it is for you to feel supported, heard, and understood during what is often one of the most challenging times in your life. That’s why one of our key commitments for 2025 is increased Attorney-Client interaction.
This isn’t just a buzzword for us—it’s a promise to deepen our connection with you, provide greater clarity throughout your case, and ensure you feel confident in the legal process. In this blog post, we’ll share what this commitment means for you and the three key ways we implement it.
We know that personalized attention is critical to feeling supported. That’s why we’re implementing regularly scheduled check-ins with your attorney to discuss the progress of your case, answer any questions, and address any concerns you may have.
These sessions ensure you’re never left wondering about the status of your case or what’s coming next. You’ll leave every meeting with a clear understanding of the path forward.
What this looks like for you:
•Monthly or bi-weekly calls to update you on case progress.
•A chance to discuss any new developments or priorities.
•Direct access to your attorney, not just staff members.
We’re improving how you communicate with your attorney to make the process smoother and more efficient. Whether you prefer email, phone, or virtual meetings, we’re committed to being available in a way that works for you.
We’re also introducing a priority communication window to ensure timely responses to urgent matters and minimize delays in addressing your concerns.
What this looks like for you:
•Quick responses to emails and phone calls within a 24-hour timeframe.
•Expanded options for virtual meetings to accommodate busy schedules.
•A streamlined communication portal to track updates and messages.
We don’t believe you should have to chase information about your case. In 2025, we’re committing to proactively providing updates on significant milestones and deadlines, ensuring you always feel informed and prepared.
You’ll never feel left in the dark, whether it’s an update on negotiations, court dates, or key filings. We want you to feel like a partner in your case, empowered with the information you need to make informed decisions.
What this looks like for you:
•Monthly email summaries outlining what’s been done and what’s next.
•Real-time updates on key milestones.
•Transparent timelines and expectations for each phase of your case.
We know the legal process can be overwhelming. Increased Attorney-Client interaction isn’t just about accessibility and building trust and confidence. At The Smith Firm, we’re committed to walking alongside you every step of the way, ensuring you feel supported, informed, and empowered to face the challenges ahead.
If you have any questions about how this new approach will work or how it can benefit you, please don’t hesitate to let us know. We’re excited to take this next step together.
Here’s to a year of growth, connection, and meaningful progress!